Privacy Policy for www.dubaihairextensions.net

Last Updated: [Current Date, e.g., June 27, 2025]

1. Introduction

This Privacy Policy describes how https://dubaihairextensions.net/ ("we", "us", or "our") collects, uses, processes, and protects your personal data when you visit our website at https://dubaihairextensions.net/ (the "Website") and use our services, particularly those related to hair extensions in Dubai.

We are committed to protecting your privacy and handling your data in an open and transparent manner, in compliance with Federal Decree-Law No. 45 of 2021 regarding Personal Data Protection Law (PDPL) in the United Arab Emirates and other applicable regulations.

2. What Personal Data We Collect

We may collect and process various types of personal data from you, including:

  • Identity Data: Name, date of birth, gender.

  • Contact Data: Email address, telephone number, billing address, delivery address.

  • Financial Data: Payment card details (though often processed by third-party payment gateways, not stored by us directly).

  • Transaction Data: Details about services you have purchased from us (e.g., hair extension services, bookings).

  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.

  • Usage Data: Information about how you use our Website, products, and services.

  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

  • Health Data (Sensitive): For hair extension services, we might ask about hair type, scalp conditions, allergies, or previous treatments. This is considered sensitive data and will only be collected with your explicit consent and used strictly for the purpose of providing safe and suitable services.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

  • Direct Interactions: You may provide your Identity, Contact, Financial, Transaction, and Health Data by filling in forms or by communicating with us by post, phone, email, or otherwise. This includes personal data you provide when you:

    • Book a service (e.g., hair extension appointment).

    • Create an account on our Website.

    • Subscribe to our newsletter or marketing communications.

    • Contact us with inquiries or provide feedback.

    • Participate in surveys or promotions.

  • Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical and Usage Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

     

  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources (e.g., analytics providers like Google Analytics, social media platforms).

     

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new customer.

  • To process and deliver your service bookings, including managing payments and fees.

  • To manage our relationship with you, including notifying you about changes to our terms or privacy policy, or asking you to leave a review.

  • To enable you to participate in a competition or promotion.

  • To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).

  • To deliver relevant Website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

  • To use data analytics to improve our Website, products/services, marketing, customer relationships, and experiences.

  • To comply with a legal or regulatory obligation.

5. Disclosure of Your Personal Data

We may share your personal data with the parties set out below for the purposes described in Section 4:

  • Service Providers: Third-party service providers acting as processors who provide IT and system administration services, payment processing, or marketing services.

  • Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

  • Government Bodies/Regulators: Authorities in the UAE who require reporting of processing activities in certain circumstances.

  • Third Parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

We may transfer, store, and process your personal data in countries other than the UAE if necessary for the purposes outlined in this policy. When we transfer your personal data outside the UAE, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UAE data protection authority.

  • We use specific contracts approved by the UAE data protection authority which give personal data the same protection it has in the UAE.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

9. Your Legal Rights

Under the PDPL, you have certain rights concerning your personal data. These include the right to:

  • Request access to your personal data.

  • Request correction of your personal data.

  • Request erasure of your personal data.

  • Request restriction of processing of your personal data.

  • Object to processing of your personal data.

  • Request the transfer of your personal data to you or to a third party (data portability).

  • Withdraw consent at any time where we are relying on consent to process your personal data.

  • Right to complain to the relevant data protection authority.

If you wish to exercise any of the rights set out above, please contact us at [Your Contact Information/Email].

10. Cookies

Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our [Link to Cookie Policy if separate, otherwise explain here briefly: e.g., "Our cookies help us analyze web traffic, remember your preferences, and deliver personalized content."].

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

https://dubaihairextensions.net/

This email address is being protected from spambots. You need JavaScript enabled to view it.

+971 50 1345368