Zero Damage and 30-Day Guarantee
Quick answer: Every set of extensions comes with a written Zero Damage guarantee and a 30-day guarantee. If a capsule slips or something pulls within the first 30 days, the master corrects it quickly and free of charge. Book on WhatsApp.
What the Zero Damage guarantee covers
Zero Damage means the extension is applied so it does not harm your natural hair. Each capsule is sized to your hair density and set without tension, so nothing pulls at the root. We put this in writing because we stand behind the technique.
What the 30-day guarantee covers
For the first 30 days after your appointment, if a bond slips, twists or pulls, bring it back and the master fixes it fast and free. It is the same promise the studio has always made: a few strands out of place get corrected quickly, at no cost, no argument.
Why we can offer this
The guarantee rests on two things: 20 years of experience and Premium Slavic hair. Correct placement means bonds stay put, and quality hair means it does not tangle or shed early. When both are right, problems are rare, so standing behind the work is easy.
How to claim
Message the studio on WhatsApp within 30 days, describe what happened and send a photo if you can. The master books you in for a quick correction. Routine correction after 3 to 4 months, as your own hair grows, is a separate scheduled service.
Frequently asked questions
Is the Zero Damage guarantee in writing?
Yes. It covers the extension being applied without harming your natural hair.
How long is the fix-it-free period?
30 days from your appointment for slipped or pulling bonds.
What is not covered?
Routine correction as your hair grows, after 3 to 4 months, is a separate scheduled service rather than a fault.
Ready to book with a certified top-master in Dubai?
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